Ann Coffey


A quarter of shop workers do not report violent attacks

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9th November 2015

A quarter of shop workers do not report violent attacks – MP

Ann Coffey MP has urged Stockport shoppers to “keep cool at Christmas” as it emerged that almost a quarter of shop staff do not report violent assaults.

National figures show that 22 per cent of shop workers suffered in silence and did not report attacks to their employers or the police.

Today is the start of Respect for Shop workers week when shop workers across the country organise events to raise awareness with the public about what life is like on the frontline of working in retail.

Other figures released by the shop workers union USDAW also showed that over half of shop workers were verbally abused in the last year.

Ms Coffey said: “It is sad that shop workers encounter violence, threats and abuse for simply doing their job.

“It is also concerning that many do not report incidents and some say it is because they do not think it would make any difference. It is important that shops have proper reporting system and that staff feel confident to come forward.

“Verbal abuse and violent assaults increase dramatically over the festive period when stress levels are running high, stores are busy and tempers are frayed.

“The same can happened on Black Friday sales day on November 27 as the last two years have seen unprecedented scenes of mayhem amid frenzied bargain hunting. So I would urge all people to “keep your cool     at Christmas” and don’t take your frustrations out on shop staff.”